Terms of Service

This Service Agreement (“Agreement”) is entered into between ChiroCAST TV LLC (“Provider”) and the Client (“Client”). By purchasing ChiroCAST TV services, the Client agrees to be bound by this Agreement.

Serv Affiliate Agreement for ChiroCAST TV Network

As a member of a State Chiropractors Association, you are eligible to become an affiliate of ChiroCAST TV Private Television Network at a discounted price. Affiliates gain the benefits of having a personalized private television channel within the ChiroCAST TV Network, enhancing your practice’s communication and engagement with patients.

Affiliate Guidelines

If you wish to become an ChiroCAST TV network affiliate, please review and agree to the following terms:

1. Install high-definition TV screens in your office, ensuring each screen has an available HDMI port for the wireless ChiroCAST™ broadcast device. We can provide recommendations for affordable TVs suitable for this application. No cables are required to connect to the TV, as ChiroCAST™ technology transmits videos wirelessly. Multiple screens are synchronized to prevent distracting “stadium echoes.”
2. Maintain your ChiroCAST™ server with continuous 24/7 Internet access to ensure you never miss network content.
3. ChiroCAST™ utilizes your broadband connection to download and manage programming, typically scheduling these updates outside of office hours for your convenience.
4. Ensure your HD screens and ChiroCAST™ devices remain powered at all times for uninterrupted service.
5. If you experience any issues with the ChiroCAST™ service, please notify us immediately so we can assist you.
6. Exercise reasonable care to protect the equipment from damage or loss.
7. If you decide to end your service, inform us and return the FalconCAST equipment. You will receive a $15 refund or credit toward any outstanding balance for each unit returned. We will provide a prepaid shipping box. If a unit is not returned within 30 days, a $99 fee per FalconCAST unit will be charged.

Onboarding Process

Your practice will be onboarded into the ChiroCAST Network, allowing you to customize your screens with selected chiropractic ads and messages. Training will be provided on how to use the “live text” zone on your screen, making it simple and easy for you. We will show you how to contact us by telephone, email, or through our website to report issues or to make suggestions on how we can improve the value of your Private Television Channel.

Cost Structure

Onboarding: There is a one-time onboarding fee of $499, payable with your order. This $99 fee will offset the configuration and customization of your ChiroCAST TV system for up to 3 (three) screens. Additional screens will incur a one-time onboarding fee of $99 per screen. A quarterly subscription is required to initiate service. Please select the number of screens to suit your practice needs. The most effective usage of ChiroCAST TV is to have a screen in every room – lobby and treatment.

The payment schedule is as follows:

Item	Number of Screens	Cost
Monthly Subscription for Members of SAC	Up to 4 Screens	$74.95
Monthly Subscription for Non-Members	Up to 3 Screens	79.95
One-Time Onboarding Fee	Up to 3 Screens	$499
Onboarding Fee for More Than 3 Screens	Per Additional Screen	$99

Screen numbers can be increased or decreased based on your requirements. ChiroCAST™ supports up to ten (10) screens. A 10% discount will be applied for a prepaid annual payment.

The initial subscription period is six months (two quarters), payable monthly or quarterly with your order. After the initial period, the subscription renews automatically every quarter unless you provide thirty (30) days’ notice of cancellation. There is a thirty (30) day grace period to make payment after auto renewal. You may cancel your subscription with thirty (30) days’ notice after the initial six-month period. Any increase in the quarterly fee will be communicated in advance.

Revenue Sharing

Your ChiroCAST™ TV network is funded by advertising revenue and your subscription fees. The advertising content is curated ChiroCAST™ TV. Ad revenue is shared by ChiroCAST TV with affiliated practices.

ChiroCAST TV shall provide the product, which includes a preloaded, plug-and-play eScapes Wireless devices containing a mix of Chiropractic educational content and practice-specific custom content as outlined in the Client’s order.

Fees and Expenses

2.1 Recurring Fees

The Client agrees to pay a recurring flat-rate service fee as specified at the time of order. Billing begins upon order acceptance, contracted for a minimum of one-year, and renews automatically into month-to-month until canceled per this Agreement.

2.2 Expenses

If additional expenses arise (such as shipping replacement devices or premium content acquisition), ChiroCAST TV LLC will seek approval from the Client prior to incurring the cost.

Term and Termination

3.1 Initial Term & Grace Period

The Agreement is effective upon order acceptance. It includes a one-year minimum service commitment starting from the order date. The Client may cancel within the first 15 days by written notice. All accrued fees up to cancellation are due immediately.

3.2 Minimum Term Length & Auto-Renewal

After the Grace Period, the Agreement requires a one-year minimum term and auto-renews yearly. Early cancellation before fulfilling the minimum term incurs a fee equal to the remaining contract balance. Termination requires 30 days’ written notice.

Fulfillment and Delivery Policies

4.1 Delivery

The FalconCAST device is shipped preloaded with content based on the Client’s selections. Delivery timelines will be communicated at the time of order. ChiroCAST TV is not responsible for shipping delays caused by carriers.

4.2 Content Review and Acceptance

Upon receiving the device, the Client has 15 days to notify ChiroCAST TV in writing of any non-conformity with the proposal. If no notice is received, the product is deemed accepted.

4.3 Refunds

Clients may request a full refund within 3 business days of ordering, provided the device has not shipped and content production has not begun. Once production or shipping starts, refunds are not available.

4.4 Cancellations

Orders may be canceled within 15 days of placement. Any hours or production costs incurred before cancellation are billable at $125 per hour and will be deducted from the refund.

Proprietary Rights

All rights, title, and interest in ChiroCAST TV content, videos, device, software, themes, and designs remain the property of ChiroCAST  TV and/or its licensors, including the provided content. The Client receives a license to use the device and content solely for the intended use within their dental practice.

Intellectual Property Warranty

ChiroCAST TV warrants that it will not knowingly infringe any third-party intellectual property rights in performing services. ChiroCAST TV LLC will indemnify the Client against valid claims arising from content created by the Provider.

The Client warrants that any practice-specific content (such as patient testimonials, office videos, or images) submitted for inclusion is properly licensed or owned by the Client. The Client agrees to indemnify Provider from claims arising from unauthorized content submitted by the Client.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: hello@ChiroCAST TV.com
• Phone: (734) 770-4620